Terms and Conditions

Effective Date: January 10, 2025

Welcome to GLP-1 Pro Limited (“we,” “our,” or “us”). These Terms and Conditions (“T&C” or “Terms”) govern your access to and use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Definitions

a) “GLP-1 Pro Limited” is the legal entity providing the services, with its principal place of business at [Your Company Address].

b) “GuLP-1” refers to our range of GuLP-1 supplements designed to support weight management and metabolic health.

c) “Product Data” means any data collected from a customer about their usage of our supplements, including purchase history and consumption patterns. These data do not include any sensitive personal information.

d) “Research” means scientific research that GLP-1 Pro Limited performs with the intent of periodically publishing peer-reviewed scientific journals. If GLP-1 Pro Limited uses Product Data and Self-Reported Information from users, it will only do so with their explicit permission and after obtaining their informed consent.

e) “Product Development” means research performed for the purpose of new product development and new product development activities performed by GLP-1 Pro Limited on coded, de-identified user data.

f) “Service” or “Services” means all products and services provided by GLP-1 Pro Limited, including GuLP-1 supplements, software, kits, services, and website (including but not limited to text, graphics, images, and other material and information) as accessed from time to time by the user, regardless of whether the use is in connection with an account or not.

g) “Personal Information” is information that can be used to identify you, either alone or in combination with other information. GLP-1 Pro Limited collects and stores the following types of Personal Information upon user registration: name, address, telephone number, email address, and payment information.

h) “Self-Reported Information” is all information you tell us about yourself. This may include your health-related information, personal traits, and other information that you enter into surveys, forms, or features while using any of the Services provided.

i) “Aggregated Data” is the combination of coded, de-identified Product Data and Self-Reported Information and any other de-identified data that you provide us with.

j) “User Content” is all information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials other than Product Data and Self-Reported Information, that may be generated by users of the Services and may be shared or transmitted, publicly or privately, by these same users. User Content may apply to information shared by the users on our website or in other forums.

2. Acceptance of Terms

Your use of the Services (excluding any other services that may be provided by GLP-1 Pro Limited under a separate agreement) is subject to the terms of the legal agreement between you and GLP-1 Pro Limited set forth in these Terms of Service (“TOS”). Except as specified here in these TOS, these Terms apply to any use of the Services, including but not limited to:

a) Purchasing GuLP-1 supplements;

b) Interacting with our website and services.

In order to use the Services, you must first agree to the TOS. You may not use the Services if you do not accept the TOS. You can accept the TOS by:

Clicking to accept or agree to the TOS where this option is made available to you by our website; or
Actually using the Services. In this case, you acknowledge and agree that GLP-1 Pro Limited will treat your use of the Services as acceptance of the TOS from that point onwards.

In addition, when using a particular GLP-1 Pro Limited Service, you shall be subject to any guidelines or rules applicable to such services that may be posted from time to time. GLP-1 Pro Limited may also offer other services from time to time that are governed by different terms of service.

3. Description of the Services

Services include access to our public website and personal services, including the purchase and delivery of GuLP-1 supplements. Unless explicitly stated otherwise, each new feature that augments or enhances the current Service shall be subject to the TOS.

You acknowledge and agree that the Services provided are based on the current state of the art of supplement research and technology in use by GLP-1 Pro Limited and its Services at the time of the purchase or viewing.

As research progresses and scientific knowledge and technology evolve, GLP-1 Pro Limited is constantly innovating to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which are provided may change from time to time without prior notice to you. As part of this continuing innovation, you acknowledge and agree that GLP-1 Pro Limited may stop (permanently or temporarily) providing some Services (or any features within the Services) to you or to users generally at GLP-1 Pro Limited’s sole discretion, without prior notice to you.

You may stop using the Services at any time. You do not need to specifically inform GLP-1 Pro Limited when you stop using the Services unless you are requesting closure of your account. GLP-1 Pro Limited assumes no responsibility for the use of Services outside the terms of this TOS or other applicable terms.

4. User Representations

By accessing the Services, you agree to, acknowledge, and represent as follows:

You understand that information you learn from the Services is not intended to diagnose, treat, or prevent any condition or disease. You understand that the Services are intended for informational and educational purposes only. In addition, you understand that Aggregated Data may be used for research purposes. You acknowledge that GLP-1 Pro Limited urges you to seek the advice of your physician or other healthcare provider if you have questions or concerns arising from your use of our Services.
You give permission to GLP-1 Pro Limited, its contractors, and successors to perform analyses on your purchase and usage data, including extracting Product Data, and you specifically request GLP-1 Pro Limited and its Services to disclose the results of analyses performed on your usage to you and to others you specifically authorize.
You represent that you are eighteen (18) years of age or older if you are purchasing GuLP-1 supplements.
You are guaranteeing that any information you provide is accurate; if you are agreeing to these TOS on behalf of a person for whom you are acting as a legal guardian or from whom you have power of attorney, you are confirming that the information provided will be accurate for that person.
If you are a customer outside the UK providing information, you confirm that this act is not subject to any export ban or restriction in the country in which you reside.
You agree that any information you provide and all resulting data may be transferred and/or processed outside the country in which you reside.
You are warranting that you are not an insurance company or an employer attempting to obtain information about an insured person or an employee.
You take responsibility for all possible consequences resulting from your sharing access with others to your Aggregated Data.
You understand that all your Personal Information will be stored in encrypted GLP-1 Pro Limited databases and will be processed in accordance with our GDPR-compliant privacy policy.
Waiver of Property Rights: You understand that by using any of our Services, you acquire no rights in any research or commercial products that may be developed by GLP-1 Pro Limited or its collaborating partners. You specifically understand that you will not receive compensation for any research or commercial products that include or result from your Aggregated Information.
You agree, under the laws applicable where you reside, that you have the legal authority to provide these representations. In the event of a breach of any of these representations, GLP-1 Pro Limited has the right to terminate or suspend your account and refuse any and all current or future use of the Services (or any portion thereof) and you will indemnify and defend GLP-1 Pro Limited and its affiliates against any liability, costs, or damages arising from the breach.

5. Account Creation, Customer Account, and Security Obligations

In the context of your using the Services, you agree to:

a) Provide accurate and complete registration information about yourself; and

b) Maintain and promptly update the registration information in the event of changes or to maintain accuracy and completeness.

Upon purchasing our Service, you will be prompted to create an account and associated password. You are solely responsible for preserving the secrecy of the password and confidentiality of the account, and are fully responsible for all activities that occur under your account.

If you allow third parties to access our website through your username and password, you will indemnify and defend GLP-1 Pro Limited and its affiliates against any liability, costs, or damages, including attorney fees, arising out of claims or suits by any parties based upon or relating to such access and use.

You agree to:

a) Immediately notify GLP-1 Pro Limited of any unauthorized use of your account or password or any other breach of security; and

b) Ensure that you sign out from your account at the end of each session. GLP-1 Pro Limited cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

6. Privacy Policy and Disclosure of Information

GLP-1 Pro Limited is fully committed to complying with the General Data Protection Regulation (GDPR) framework of the European Commission and ensuring robust data privacy and security protections for our customers.

The GDPR is a European data protection law effective as of May 25, 2018, which applies to companies that process Personal Information of individuals in the EU. The GDPR strengthens the rights these individuals have regarding Personal Information relating to them and seeks to unify data protection laws across Europe.

Our compliance with the GDPR applies to all services of GLP-1 Pro Limited that process the Personal Information of all our customers through services offered to them, regardless of whether they physically reside in the EU or not.

To use the Services, you must first acknowledge and agree to the Data Policy. You may not use the Services if you do not accept the Data Policy.

You can acknowledge and agree to the Data Policy by:

Clicking to accept or agree to the TOS where this option is made available to you by GLP-1 Pro Limited for any Service; or
Actually using the Services.

GLP-1 Pro Limited may also include your information in Aggregated Data shared with or disclosed to third-party non-profit and/or commercial research partners.

Research Collaboration: GLP-1 Pro Limited Research may be sponsored by, conducted on behalf of, or in collaboration with third parties, such as non-profit foundations, academic institutions, or pharmaceutical companies.

Further, you acknowledge and agree that GLP-1 Pro Limited is free to preserve and disclose any and all Personal Information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

a) Comply with legal process (such as a court order, warrant, judicial proceeding, or government inquiry) or obligations that GLP-1 Pro Limited may have in relation to any relevant professional, ethical, legal rules, laws, and regulations;

b) Enforce this TOS;

c) Respond to claims that any content violates the rights of third parties; or

d) Protect the rights, property, or personal safety of GLP-1 Pro Limited, its employees, its clients, its users, and the general public.

In such cases, we will notify you through the contact information you have provided to us in advance, unless doing so would violate the law or a court order.

You understand that the technical processing and transmission of the Services, including your Personal Information, may involve:

a) Transmission of the encrypted data between multiple servers; and

b) Changes to conform and adapt to technical requirements of connected servers or IT infrastructure.

Finally, GLP-1 Pro Limited may, in its sole discretion, restrict access to the website for any reason.

Please refer to our Privacy Policy to read about data protection related to your information.

7. User Responsibility

You acknowledge that all User Content is the sole responsibility of the originator of such User Content, whether publicly posted or privately transmitted. This means that you, and not GLP-1 Pro Limited, are entirely responsible for all User Content that you generate and upload, post, email, or otherwise transmit via the Service or on public networks.

You acknowledge that the content presented to you as part of the Services, whether original content or sponsored content within the Services, is protected by copyright and/or other intellectual property rights that are owned by GLP-1 Pro Limited.

8. Material Provided to GLP-1 Pro Limited - Your Proprietary Rights

GLP-1 Pro Limited does not claim ownership of the User Content you provide to us (including feedback and suggestions) or post, upload, input, or submit to the Service. Unless otherwise specified, you retain copyright and any other rights you already hold over User Content that you create and submit, post, or display on or through the Services.

Disclosure of individual-level Aggregated Data to third parties will not occur without explicit consent, unless required by law.

Note that GLP-1 Pro Limited cannot control the redistribution of Aggregated Data that you share publicly. You acknowledge and agree that GLP-1 Pro Limited has no obligation to enforce those rights and that protection and enforcement of those rights are your sole responsibility.

Once we receive your purchase and usage data, it will be processed in an irreversible manner and cannot be returned to you.

You understand that you should not expect any financial benefit from GLP-1 Pro Limited as a result of having your Product Data generated and analyzed; made available to you; or, as provided in our Data Policy and Terms of Service, shared with or included in Aggregated Data shared with research partners, including commercial partners.

Waiver of Property Rights: As stated above, you understand that by providing any data, having your Product Data generated and analyzed, or providing Self-Reported Information, you acquire no rights in any research or commercial products that GLP-1 Pro Limited or its collaborating partners may develop.

You specifically understand that you will not receive financial or any other form of compensation for any research or commercial products that may include or result from your Aggregated Data.

9. Indemnity

You agree to defend and hold GLP-1 Pro Limited, and its partners, subsidiaries, officers, affiliates, agents, employees, successors, and contractors, harmless from any demand or claim, including reasonable legal fees, made by any third party due to or arising from:

Your use of User Content you submit or transmit publicly;

Your use of or connection to the Service;

Your violation of the TOS; or

Your violation of any rights of another.

In addition, if you choose to provide your Product Data and/or Self-Reported Information to third parties – whether individuals to whom you intentionally or inadvertently facilitate access, or to third parties contracted for diagnostic or other purposes – you agree to defend and hold harmless GLP-1 Pro Limited, its contractors, successors, employees, and assigns from any and all liability arising from such disclosure or use of Aggregated Data.

10. No Resale of Services

You agree not to resell, redistribute, or sublicense any of the Services provided by GLP-1 Pro Limited. Any unauthorized resale or redistribution may result in termination of your account and legal action.

Your unauthorized resale or redistribution of Services;

Your use of or connection to the Service in violation of the TOS;

Your violation of any rights of another.

11. General Practices Regarding Use and Storage

You acknowledge and agree that GLP-1 Pro Limited has no liability or responsibility for the failure to store or deletion of any communications, messages, or content maintained or transmitted by the Services; or for the loss of Aggregated Data due to the destruction or malfunction of data servers or other catastrophic events. You further acknowledge that GLP-1 Pro Limited reserves the right to modify in its sole discretion these general practices.

Your Aggregated Data will be stored in [Your Data Storage Location, e.g., "the United Kingdom"] on encrypted servers for a duration of [Specify Duration, e.g., "5 years"].

12. Modifications to Services

GLP-1 Pro Limited reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that GLP-1 Pro Limited will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

13. Termination

The TOS will continue to apply until terminated by either you or GLP-1 Pro Limited as set out in this Section.

If you want to terminate your legal agreement with the Services, you may do so by notifying GLP-1 Pro Limited at any time in writing. This will result in GLP-1 Pro Limited closing your accounts for all the relevant Services. Your notice should be sent, in writing, to GLP-1 Pro Limited’s address, which is set out at the beginning of this document.

GLP-1 Pro Limited may at any time terminate its legal agreement with you (and in conjunction therewith, any associated account information) if:
You have breached any provision of the TOS;GLP-1 Pro Limited is required to do so by law;A partner with whom GLP-1 Pro Limited has collaborated to offer you the Services has terminated its relationship with GLP-1 Pro Limited.

Any suspected abusive, fraudulent, or illegal activity may be referred to appropriate law enforcement authorities. You acknowledge and agree that GLP-1 Pro Limited shall not be liable to you or any third party for any termination of your access to the Services.

14. Orders

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us, and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we:

Debit your credit or debit card account; or

Dispatch the goods to you or commence the services,

whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded (“Dispatch Confirmation”). The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be liable for any loss you may suffer if a third party procures unauthorized access to any data provided by you when accessing or ordering from the Website.

The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

15. Cancellation Rights

Where you have purchased the goods or services as a consumer (i.e., for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. Please visit our Returns Policy for more information.

If you wish to cancel a contract pursuant to this clause, please contact our Customer Services department with your order details. We will provide written confirmation of your cancellation request to the e-mail address provided with your order. Goods provided as part of the contract must be unopened and presented in a sellable condition. The cost of returning any goods supplied to you as part of our contract will be borne by you. You agree to ensure returns are packaged in a reasonable manner, in any case in a way sufficient to protect the goods from reasonable damage and in such a way as to maintain the integrity of the goods. All goods returned under this clause shall be subject to our review and inspection. Where our inspection or review finds that the goods have been opened or that the quality, nature, substance, or any other characteristic of the goods has been impinged, so as to result in the goods being unsellable without remedial activities on our part, we shall contact you in writing, outlining our findings. We reserve the right to deduct from any refund owed to you under the contract, a reasonable fee to cover the cost of the remedial activity required to return the goods into a sellable condition, such amount not exceeding 100% of the price originally agreed for the goods under the contract.

16. Price and Payment

All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation).

If your delivery address is within the United Kingdom, no additional taxes will be charged to you. We are currently unable to deliver outside the United Kingdom.

Payment Methods:

Payment can be made by any major credit or debit card.

Payment will be debited and cleared from your account before the dispatch of your goods.

Cardholder Responsibility:

You confirm that the credit or debit card that is being used is yours.

All credit/debit cardholders are subject to validation checks and authorization by the card issuer.

If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable to you for any delay or non-delivery.

Payment Processing:

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment.

We will give you at least 48 hours' notice in advance of any reattempt to process payment by sending an e-mail to the e-mail address you have provided to us.

If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this e-mail.

Discount Codes:

We allow you to use discount codes strictly on the terms and conditions upon which they were issued, which may include terms relating to your eligibility to use them and a maximum order value.

Please familiarize yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms, even if your credit or debit card has been charged.

If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail.

A copy of the discount code terms and conditions can be obtained by mailing our customer service representatives at:

Email Address: support@gulp-1.com

17. Survival of Terms

When the legal agreement between you and GLP-1 Pro Limited (i.e., the TOS) comes to an end, all of the legal rights, liabilities, and obligations that you and GLP-1 Pro Limited have benefitted from, been subject to, or which are expressed to apply indefinitely, shall be unaffected by this cessation. The following sections shall continue to apply to such obligations, rights, and liabilities indefinitely:

Definitions

Acceptance of Terms

Description of the Services

User Representations

Account Creation, Customer Account, and Security Obligations

Privacy Policy and Disclosure of Information

User Responsibility

Material Provided to GLP-1 Pro Limited - Your Proprietary Rights

Indemnity

No Resale of Services

General Practices Regarding Use and Storage

Modifications to Services

Termination

Orders

Cancellation Rights

Price and Payment

Survival of Terms

Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@gulp-1.com

Thank you for choosing GLP-1 Pro Limited. We appreciate your business and are committed to providing you with the best products and services.